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This best-selling series takes the latest topical themes and provides accessible and practical advice.
- Over 50 practical activities to build your confidence and effectiveness.
- Managing resources, motivating colleagues and coping with paperwork – don’t worry, we have it covered!
- Invaluable expert support at your fingertips sing the problem-related index.
- Photocopiable pages enable you to share your new skills.
- Sue Cowley’s 50 best ready-to-use suggestions and ideas to help banish problem behaviour for good.
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